Owner/Investor FAQs
Answers to your frequently asked questions
-
Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 residents unless local laws mandate it. We recommend checking applicable regulations in your area. -
Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do I get to see the lease or sign it?
Owners/Investors can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified. -
Do you sell real estate too?
Yes, our property management company does offer real estate sales services. If you are interested in buying or selling, we can discuss available options. -
How and when do I get my checks?
Owner/Investor disbursements are made on a regular schedule (11th–13th business day), typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Lease terms vary based on market conditions and owner preferences, but standard leases are often a year long. Other lease term options may be available upon request. -
How much security deposit do you charge the resident?
Security deposit amounts typically align with market standards and legal requirements (typically one month’s rent). -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes, multi-family units, condos, and commercial spaces. -
What type of reports do I get and how often?
Owners/Investors receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request. -
Who holds the resident security deposit?
Security deposits are typically held in a dedicated account, as required by local laws. The handling of security deposits varies by jurisdiction and company policy.